Usage Agreement

Terms and conditions for using Mersal Hub.

Introduction

By accessing and using Mersal Hub, you agree to comply with the terms and conditions outlined in this Usage Agreement.

Acceptable Use

Users agree to:

  • Use the platform for lawful communication purposes.
  • Send messages only to contacts who have a legitimate relationship with the user or have agreed to receive communications.
  • Respect customer privacy and applicable regulations.

Prohibited Activities

Users must not:

  • Send spam or unwanted messages.
  • Use the platform for illegal activities.
  • Attempt to harm, disrupt, or misuse the service.
  • Violate WhatsApp policies or applicable laws.

WhatsApp Compliance

Mersal Hub is designed to help users manage customer communication using their own WhatsApp accounts. Users are responsible for ensuring their usage complies with WhatsApp Terms and Policies.

Mersal Hub is not affiliated with, endorsed by, or sponsored by WhatsApp or Meta.

Account Responsibility

Users are responsible for maintaining the security of their accounts and all activities performed through their accounts.

Service Availability

We work to maintain reliable service availability but cannot guarantee uninterrupted access due to factors beyond our control.

Agreement Updates

We may update this agreement from time to time. Continued use of the service means acceptance of the updated terms.